How do you handle a support request from the CEO whose email is not functioning when you are already entrenched in another support issue that affects the whole company?
Desktop Technician Interview Questions
649 desktop technician interview questions shared by candidates
Can you work Monday through Friday 8-5?
Phone Interview that lasted 30. minutes. Asked question. Answered questions. Have you Migrated PCs from Windows XP to Windows 7? How many years experience do you have?
Technology
Describe a difficult situation you encountered and how you handled it.
Wanted detailed instructions on how to network a printer then they wanted you to give install instructions on how to do it a second way,
Standard garden variety tech support questions. Nothing difficult. NOTE They Are Dead Set On Hiring People Pleasers, 1st. Tech savvy 2nd.
Where do you see your self in 5 years, how many certificates do you have. How would you handle multiple projects at once. What would you do if you had 3 pressing issues at the same time. What would you do if you had to escalate.
An app stops working and does not display an error code.
What’s more important in a help desk customer services or knowledge and ability to quickly resolve an issue.
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