What would you do if a dog you were walking git off its leash and ran away? (Try to cohorse them with treats or play a game to get them to come to you) What is the first thing you do when walking into a customers home? (Close the door so the dog doesn't get out) How to recognize an agressive dog? (Growling, tail tucked, teeth showing) How to approach a new dog? (Kneel down and stick closed fist out for dog to smell you) What types of harnesses are you familiar with? (Easy walk, gentle leader, choke collar, step in harness)