They asked how you deal with conflict.
Eligibility Specialist Interview Questions
548 eligibility specialist interview questions shared by candidates
"tell me a time when you were confronted by an angry customer and how did you resolve their issue." "what is your biggest weakness"
There were no difficult questions. Just annunciate your words, show that you can communicate clearly.
Test
Describe a time when you had to confront a manager with something you did not agree with. Describe how you handle stress.
Do you prefer to talk on the phone, talk in person, or communicate by email and why?"
Name a time you have a conflict with a co-worker?
How would you handle an upset patient or patient's parent?
Are you familiar with health insurance?
In the past how you handle a difficult customer? What was the extreme action that you take to resolve the problem?
Viewing 401 - 410 interview questions