When was a time you stepped out of your range to help a customer satisfy their needs?
Eligibility Specialist Interview Questions
548 eligibility specialist interview questions shared by candidates
Describe a time when you had a difficult customer.
When was the last time I made a mistake and how did I handle it?
What is the most important aspect in communication?
They asked Tell me about yourself
How would you deal with a difficult client?
What interested you in Oscar? How did I handle a difficult situation with a coworker?
They asked alot of behavioural based questions relating to the role, one specific question was "How would you describe accountability? Give us a specific example to support your description."
Why do you think you would be a great fit for the company
The training for this job is 22 weeks and is CBT (computer based training), is that going to be okay?
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