give an example of where you've gone above and beyond to help a customer
Energy Interview Questions
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How do you think you can adapt to a fast paced environment? What 3 attributes would your friends use to describe you ?
How will your previous roles help you with your role in Octopus?
why do you want to work in customer service
Where do I see my career in 5 years time?
They asked about times I went above and beyond in customer service, and also about some negative experiences I had and how I handled them.
Standard questions on handling difficult customers and prioritising workload under stress
tell us about your previous experience
Tell me a time where you have gone above and beyond for a customer?
Questions centred around experience dealing with customers and motivations for working for octopus and working in customer service.
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