Tell me about a time when you've received good/bad service
Energy Interview Questions
3,651 energy interview questions shared by candidates
What gets you out of bed in the morning? When have you had to show resilience? When have you disagreed with a previous companies policy?
Why does Octopus as a company stand out as a place you would like to work for?
Give an example of showing resilience? Why do you want to work for octopus energy? How do you organise your priorities? How did you handle a difficult customer? Give an example of excellent customer service?
General interview questions, give an example of a time you've given good customer service, why do you want to work at octopus, give an example of how you've time managed multiple tasks etc. Also, there was a group interview stage which asked you to come up with an idea for a product/partnership that would benefit Octopus and it's goals.
Why do you think you’ll be a good fit for the role
name a time you were resilient in a previous job
So why did you choose Octopus?
Questions related to previous experience working in a contact centre. Group activity thinking of and pitching a product related to renewable energy.
When was a time you dealt with a vulnerable customer?
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