why you want to work for them
Engagement Representative Interview Questions
5,289 engagement representative interview questions shared by candidates
There were no unexpected or difficult questions posed.
Have you led people in a group before? If yes, how many people? Have you ever taught someone a skill or behavior?
Describe a time where you had to deal with/deescalate a difficult customer?
I was asked how I would handle an irate customer .
What is the last thing you purchased at Target?
Mostly based on asking for examples of when I had undertaken work that matched the new job role description.
Where do you see yourself in 5 years?
What's something you didn't enjoy about your previous role that you're hoping to avoid in this role?
-why do you want to work for CBA -describe a time when you dealt with a difficult customer -what do you know about CBA -if a customer is understandably distressed how would you deal with them all-while making sure you do your job as an early customer engagement specialist
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