Nothing was unexpected, as they tell you after your phone interview to be prepared to answer another 4 behavioral questions in the in-person interview. 2 of my questions were the same as the phone interview.
Enrollment Advisor Interview Questions
394 enrollment advisor interview questions shared by candidates
Tell about a time that you had to resolve conflict
Name a work related situation where you went above and beyond to fix a mistake.
It was basically scenario based questioned.
They ask me questions regarding things I have done on my previous jobs.
How do you make a customer happy that you can't please?
What was a situation where you had a conflict with a coworker and how did you handle it?
No extremely difficult or "curveball" questions were asked. All questions were fair.
How would you make sure you are understanding the customer's request?
How would you describe your past relationship(s) with upper management? What would you consider to be one of your greatest shortcomings?
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