Enterprise Management Trainee Interview Questions

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We’d like you to prepare the following: - Identify 2 real life potential customers of Formlabs (anywhere in the USA) and be ready to justify why they are good potential customers. It's better if they are from different industries and have different applications. - Be ready to walk us through your sales process, from initial contact with a prospective user to onboarding customers who have made a purchase. Think about communication methods as well as resources that would be helpful. - What's your key value proposition? What do you think are the customers’ biggest concerns? How would you address them? - Pick one of the companies/contacts and write 1-2 emails for the following scenario: The customer requested and received a Formlabs sample part. We haven't been in contact with this customer yet so we are going to email them with the goal of setting up a call.
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Enterprise Account Manager

Interviewed at Formlabs

3.2
Jan 10, 2017

We’d like you to prepare the following: - Identify 2 real life potential customers of Formlabs (anywhere in the USA) and be ready to justify why they are good potential customers. It's better if they are from different industries and have different applications. - Be ready to walk us through your sales process, from initial contact with a prospective user to onboarding customers who have made a purchase. Think about communication methods as well as resources that would be helpful. - What's your key value proposition? What do you think are the customers’ biggest concerns? How would you address them? - Pick one of the companies/contacts and write 1-2 emails for the following scenario: The customer requested and received a Formlabs sample part. We haven't been in contact with this customer yet so we are going to email them with the goal of setting up a call.

So the Panel interview day came (i had flown coast to coast for that) and 60 minutes went by very effectively in my opinion. There were a LOT of questions being posed by different "client" stakeholders but nothing anywhere close to difficult that i had seen in real-life client situations (which i have faced many times, because i'm an independent consultant for past 5 years with focus on the same area - enterprise architecture & innovation). I was taken on an intentional tangent during the presentation - though i lost time on addressing the tangent and could have done better, i still brought the flow back to the deck and ended up communicating the value/intent of every slide during the 1 hour slot provided. After the presentation ended, 2 people gave me feedback right away that I had done well. But then the 3rd person who happens to be the boss (managing VP) of everyone spoke and said "your voice modulation was not good". Then everyone stopped giving me feedback. I was asked self-feedback "i thought it went great. there was a tangent in the middle which i could have handled more effectively because i had to rush a bit in the end. Overall though i felt that i kept all client members engaged, presented Gartner professionally in a client-setting, demonstrated that i listened to the client effectively especially focusing on their mission critical objectives and how to bring value to address those". Hiring manager walked me out asking me "have you done this before?". I responded "many times in real-life, in fact, i was ready for more client-politics dynamics which was not the case in this panel".
Aug 15, 2017

So the Panel interview day came (i had flown coast to coast for that) and 60 minutes went by very effectively in my opinion. There were a LOT of questions being posed by different "client" stakeholders but nothing anywhere close to difficult that i had seen in real-life client situations (which i have faced many times, because i'm an independent consultant for past 5 years with focus on the same area - enterprise architecture & innovation). I was taken on an intentional tangent during the presentation - though i lost time on addressing the tangent and could have done better, i still brought the flow back to the deck and ended up communicating the value/intent of every slide during the 1 hour slot provided. After the presentation ended, 2 people gave me feedback right away that I had done well. But then the 3rd person who happens to be the boss (managing VP) of everyone spoke and said "your voice modulation was not good". Then everyone stopped giving me feedback. I was asked self-feedback "i thought it went great. there was a tangent in the middle which i could have handled more effectively because i had to rush a bit in the end. Overall though i felt that i kept all client members engaged, presented Gartner professionally in a client-setting, demonstrated that i listened to the client effectively especially focusing on their mission critical objectives and how to bring value to address those". Hiring manager walked me out asking me "have you done this before?". I responded "many times in real-life, in fact, i was ready for more client-politics dynamics which was not the case in this panel".

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