Tell us more about yourself. What experience do you have as a service desk analyst role.
Executive Desktop Support Interview Questions
2,405 executive desktop support interview questions shared by candidates
Was asked about how to respond to a sample ticket and had two minutes to respond
To rate my organizational skills from 1 to 10.
Most unexpected question was "Can you describe a difficult situation you had with a customer and how you resolved the conflict" ...and... "Name a time you had a conflict with your co-workers or boss and how did you come to an agreement."
Explain a situation where you encountered a problem and how did you solve it.
Are you able to handle/deal with angry executives who are use to getting their way
Q: What is your preferred method for contacting an end user between email or phone calls?
What ticketing software have you used?
If you were a hot dog, would you eat yourself?
If you had to get rid of one state, which and why? (CIO question)
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