Executive Desktop Support Interview Questions

2,405 executive desktop support interview questions shared by candidates

A customer calls in saying that they cannot send an email. What are the first 3 questions you would ask to troubleshoot their issue? What is the command to view the MAC address on a Windows machine? A customer calls in saying that they cannot connect to the VPN. What are the first 3 questions you would ask to troubleshoot their issue? Why do you think you would be a good fit for this role?
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Desktop Support Technician

Interviewed at Defense Health Agency

3.7
May 13, 2022

A customer calls in saying that they cannot send an email. What are the first 3 questions you would ask to troubleshoot their issue? What is the command to view the MAC address on a Windows machine? A customer calls in saying that they cannot connect to the VPN. What are the first 3 questions you would ask to troubleshoot their issue? Why do you think you would be a good fit for this role?

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