Tell me about a time you went the extra mile for someone?
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Could you walk me through your previous experience and highlight how it has prepared you for this role?
Question de base sur la technique : qu'est ce que le quality score et comment est il calculé+ une question de reflexion : quels sont les avantages du SEA vs les autres leviers digitaux.
Tell me about a time where you had an upset customer, how did you handle the situation?
Can you say no to people? Can you prioritise tasks?
What is customer service to you?
There was nothing out of the ordinary. Just some flash cards and I was told to arrange according to my strenght, area that needs improving and traits that come natural to me. I am still waiting for a feedback. I week today since my face to face interview.
Perguntas gerais, como pré-requisitos de formação e estilo de trabalho.
Preguntas sobre tu perfil, expectativas y tu interés por la compañía.
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