I was asked questions pertaining to my soft skills, which I thought was great.
Field Customer Service Representative Interview Questions
70 field customer service representative interview questions shared by candidates
Why would you want to come to work here?
1. Regarding my Application/CV 2. The Company 3. The Job Role 4. My Skills and Qualities 5. Reasons for Applying 6. Scenario Based 7. Selling Pitch / Technique 8. Interview Based Questions
Why are you changing jobs?
Why should we choose you over the other candidates
Tell me about yourself
Why do you want to work for us?
Describe a situation with a disgruntled client and how you overcame it.
What do you think is most important when meeting someone for the first time
General chat going over my C.V and what the job entailed. Further interview which was a little more formal and had some competency-based questions.
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