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Field Technical Support Representative Interview Questions

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20,132 field technical support representative interview questions shared by candidates

During my phone-only interview with Craig "C" - I was underhandedly asked a question with a "friendly" tone which alluded to organized labor. It was designed to gauge whether or not I was in favor of labor unions. The question was phrased as "now, just as something a bit off topic, do you feel that a person working the same job but not doing equal work should be paid the same as the person in the same position who is doing more work?"
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Customer Engineer II (Field Service Technician II)

Interviewed at NCR Corporation

3.4★
Mar 19, 2021

During my phone-only interview with Craig "C" - I was underhandedly asked a question with a "friendly" tone which alluded to organized labor. It was designed to gauge whether or not I was in favor of labor unions. The question was phrased as "now, just as something a bit off topic, do you feel that a person working the same job but not doing equal work should be paid the same as the person in the same position who is doing more work?"

Asked if I was clear that this was a "field" position and not an "inside" adjuster position as many people get this confused. Asked if I was comfortable climbing on roofs, going into small spaces, etc . They explained if hired I would have to fly to corporate for a couple weeks of training and then come back and have a supervisor or manager shadow me for a week or so. Also, they asked if I had I heard of them before and asked if I knew anything about their company. Asked what my salary expectations were. Talked about the job role and where they were based out of, also how many office locations they had. They did tell me what to expect as far as salary and if that would be okay with me if hired. They wanted to know why I wanted to go into the field adjuster role after being an inside adjuster for many years.
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Field Representative

Interviewed at COUNTRY Financial

3.8★
Oct 16, 2017

Asked if I was clear that this was a "field" position and not an "inside" adjuster position as many people get this confused. Asked if I was comfortable climbing on roofs, going into small spaces, etc . They explained if hired I would have to fly to corporate for a couple weeks of training and then come back and have a supervisor or manager shadow me for a week or so. Also, they asked if I had I heard of them before and asked if I knew anything about their company. Asked what my salary expectations were. Talked about the job role and where they were based out of, also how many office locations they had. They did tell me what to expect as far as salary and if that would be okay with me if hired. They wanted to know why I wanted to go into the field adjuster role after being an inside adjuster for many years.

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