Can you discuss a situation where you dealt with an irate customer? Describe how you handled it & if you won the customer over in the end?
Field Technical Support Representative Interview Questions
12,126 field technical support representative interview questions shared by candidates
Why did you choose GE Healthcare.
Area knowledge, knowledge about company, applications etc.
Background about my career path
How do you deal with conflict?
they asked a few technical questions but mainly on how you would provide good customer service
typical question- you are late to an appointment they client has had to cancel another appointment due to you being late- you arrive their house is very untidy- kids toys all around where you need to work-client is very angry- how do you behave and what is the 1st things you would do.
How do you explain a modern work place?
Didn’t even get to this stage because they canceled but from what I read it’s very simple and basic questions.
what make you excited about this role?
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