what do you do if a customer dosen't want to close and commit “Why did you leave your last job?” This is a tricky question. The answer will tell the employer a lot about your personality. You've likely left, or are thinking about leaving, your last sales job because it wasn't a good fit or because you didn't like the work environment, the pay, or management. Though they may be truthful answers, all of these reasons carry a negative connotation and will pull down the mood of the interview. First, state something positive about your last job. Maybe you learned a lot or enjoyed the people you worked with. Then, shift the focus of why you left by talking about what you're looking for in your next job that your past job didn't have. This might be more responsibility, relocation, or a different company culture.
Field Technical Support Representative Interview Questions
20,116 field technical support representative interview questions shared by candidates
Why do you want to work in our company?
Referenced my experience at Frito Lay and how many former Frito employees transitioned into DPI
How would you handle a customer that isn't happy
They asked me about my experience and what kind of worker I am.
Questions based on Leadership Principles and technical questions
Are you familiar with Active Directory
They asked a lot of Hypothetical situation questions specifically regarding how you would deal with team and individual conflict
Asked me about my previous experience and a recent internship. I then took the Wonderlic test (50 questions in 12 min cognitive test) and a 185 question personality test.
Have you had any sales/costumer experience?
Viewing 841 - 850 interview questions
See Interview Questions for Similar Jobs
Field Support RepresentativeField Technical SupportTechnical Support RepresentativeCustomer Service And Technical Support RepresentativeTechnical Support And Sales RepresentativeTech Support RepresentativeAdvanced Technical Support RepresentativeField Support TechnicianCustomer Service Tech Support AnalystProduct Support RepresentativeOperations Support RepresentativeField SupportField Customer Service RepresentativeCustomer Service Support RepresentativeSupport RepresentativeCustomer Service And Technical Support RepresentatAccount Support RepresentativeSignal Support Systems Specialist