They listed some technical terms/acronyms to recognize and explain (e.g. LAN, VPN, SSH, etc.)
Field Technology Specialist Interview Questions
185 field technology specialist interview questions shared by candidates
They asked a couple technical questions such as: how would you troubleshoot a laptop that does not have the display functioning and how would you install a printer properly. I was also asked customer service related questions such as how would you handle a client who is angry and acting hostile.
Provided several technical scenarios and asked how I would respond and address the issue.
What are your expectations about this positions
There were no unexpected questions.
Why should we hire you?
professional experience??and future objectives??
how do you support a difficult customer
Experience in Help Desk, printer and Windows/Mac computer troubleshooting, how familiar with the university campus
How will you bring value to the role?
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