Behavioral questions and questions relating to financial aid. What is your biggest strength/weakness? Why do you want to work in financial aid? Tell us about your experience talking with not only students, but older folks (parents). Basically, can you communicate with all different kinds of people?
What is the current student loan interest rate?
What is financial aid? Who qualifies for it ?
Most challenging thing from last role
What are your experiences in customer care?
Why do you want to work at 21st?
Q: What is something you would say you struggle with?
I'm not sure on interview difficulty or whether I would have received an offer, because the company failed to show up or communicate at all.
Was working in customer service filed prior to starting this job and was a recent college graduate.
Why do you want to leave your current job?
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