The video interview was pretty standard. They ask you five or six timed questions. Topics include: handling a difficult situation, what does customer service mean to you, are you willing to relocate, why do you want to become a FA etc....
Flight Attendants Interview Questions
20,536 flight attendants interview questions shared by candidates
You are on a flight, and the senior FA approaches you and tells you that you are not selling enough because you are talking too much. How do you handle this?
How do you deal with difficult people?
Had some confusion with introduction, just introduced myself went into my spiel of my customer service experience and how has it prepared me.
Give us an example of a choice you made to go above and beyond what was needed to satisfy a customer. What was the situation? What actions did you take and what were the results?
Name a time you went over and above?
All questions are listed on this website - definitely prepare and utilize this awesome resource if you haven't completed the video interview.
Name a time you had to deal with a policy change?
What are the good qualities of a flight attendant?
1) Can you adhere to the no piercing, tattoo, or extreme hair policy ?
Viewing 191 - 200 interview questions