Using the STAR method to answer questions
Flight Attendants Interview Questions
20,536 flight attendants interview questions shared by candidates
They presented different in flight scenarios and you had a multiple choice of answer
Why do you want to be a flight attendant? Describe a day that you went above and beyond for a costumer Tell about your current job Tell me a day that you need to make a quick and important decision at work
What would you do if a passenger with a broken leg is seated by the emergency exit?
What will you bring to Air Canada? What is good customer service? There is no space for a passengers luggage. What do you do? Tell me about a time when you made a unhappy customer happy? Tell me about a situation where you had to do teamwork and had difficulties? How did you resolve it? WHEN YOU ANSWER THESE QUESTIONS MAKE SURE YOU TALK ABOUT HOW IMPORTANT CUSTOMER SERVICE IS BECAUSE AIR CANADA IS ALL ABOUT CUSTOMER SERVICE. AND IF THEY ASK ANY SITUATIONAL QUESTIONS ALWAYS RESPOND BY SAYING YOU WILL BE POLITE AND APOLOGIZE ! AND AT THE END ASK THEM QUESTIONS such as what do you like most about working with air Canada. Stay confident and be prepared and you will do great!!!! :)
How do you normally respond if you don't know the answer?
You have a good friend that you had not seen in a long time. She starts to tell you about the bad experience that she just received from your company & that her day was not going well, then she ask you for a drink would you give it to her?
What would be the most difficult part about being a flight Attendant
describe a time you had an upset customer. why were they upset and how did you resolve it?
Name a time you messed up at work and how you redeemed yourself?
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