1. How does customer service help you as a Flight Attendant? 2,Talk about a proud moment at work. 3. What was a difficult situation at work, and how did you respond? 4. Describe the UAL brand, and how would you represent it. 5. What other language do you speak? 6. Respond in your second language: How can your second language skill help you be a good flight attendant?
There's a role play question about if a passenger won't put his laptop away. Make sure to actually role play this as opposed to just telling the recruiter what you would do/say
why do you want to work for united?
Tell us about your experience in customer service and how it has prepared you to become a United Airlines flight attendant.
What would you do in case of an emergency?
Tell us about a time you went above and beyond to meet or exceed a customer's expectations.
What customer service experience do you have?
What was a time you disagreed with a work policy
What does the United Brand mean to me? How do you think you can represent it?
What is United as a brand? What customer service experience would help you be a FA? Tell us about a difficult situation at work and how you handled it. Is there anything else you would like us to know? Why do you want to be a FA?
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