Give me an example of when you had to deal with a difficult customer. How did you resolve the situation?
Floor Interview Questions
7,415 floor interview questions shared by candidates
What do I know about the company? Knowledge on parent company and brands What competitors it has and why How I motivate my staff.
Why are you interested in this?
All of the questions are pretty basic - just trying to determine work ethic and willingness to serve the public.
trying to field through questions about work history
How do you work under pressure?
How do you handle a high-stress situation in the workplace?
Name a time where you have worked in a team.
Being asked to give examples of doing certain things, just because it was a group interview and it put pressure on me to give a better answer than the last person. My advice is to not pay too much attention to the other people's answers because they had very different experience from me and listening to them just made me nervous. I was asked to rank my different personal qualifications from 1 to 10. I was torn between giving myself 10s or 8s to make me seem modest...
What skills do you bring to this job?
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