If an item rang up at $19.99 and the guest insisted it was $17.99, what would you do? If a mother and son were looking for a certain pair of shoes and couldn't find them, what would you do?
Floor Interview Questions
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How did you handle working with a coworker you did not like?
Behavioural Question: "If a customer wanted a specific size shoe in our department, but we do not have the item in stock, how would you handle this situation?" Explain a situation in which you dealt with customers/people. Explain a situation in which you were a team leader.
No difficult questions since I did my research.
Most difficult question was asking me what I would do to make changes to the store based on what I know about the company.
When was the one time you went beyond your duties and what did you get from it?
If an item rings up as $18.00 and the guest insists that the price is $13.00, what would you do?
Why do you want to work here etc? Nothing hard.
Name a time when you encountered a problem with someone. How did you fix it?
They were all pretty much the basic questions for retail. Nothing new
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