Describe a time you provided great customer service.
Floor Interview Questions
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Explain a time when you went above and beyond the call of duty for a customer.
Name a time where you went above and beyond for a customer.
A time where you showed outstanding customer service
Where and when have you received excellent customer service? Why was it so good?
Describe a time when you had to deal with a difficult person, and how did you handle the situation?
What would you do if you saw someone bending the rules or violating store policy?
Describe a time when you were working in a team, and a team member/co-worker was not doing their part. What did you do, what was your role in the team, and what was the outcome?
Should a company award individual or team performance and give reasons.
What situation did you present to a customer to make a sale?
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