Multiple customer situational questions on how to deal with customer complaints, problems and concerns. One sales scenario was also provided - how to encourage a customer to buy a particular item.
Floor Manager Interview Questions
7,414 floor manager interview questions shared by candidates
Why Bloomingdale’s?
Pretty basic straight forward interview. Went around the room took turns being first to answer questions. The one question that made me laugh was "name a time you were late to someplace you were supposed to be"
The classic where do you see yourself in 5 years.
Do you always believe the customer is right?
Tell me what you didn't like of your job before?
Describe a time where you were told how great your customer service was.
How would you handle a customer who is upset
Can you Describe your personality to me?
What does your availability look like
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