The most difficult question is some situational question. If you don't have any customer experience before, you have to prepare for it.
Floor Manager Interview Questions
7,416 floor manager interview questions shared by candidates
Tell me about a problem at work, and how did you handle it?
Nothing difficult really, just basic personal and situational questions
A woman comes up to you, looking for a specific pair of shoes. You don't work in shoes, and don't even know if they're in stock. You take her over to the shoes, and the size she wants aren't there. What do you do?
None. Standard questions in both the phone interview and in-person.
All questions were pretty easy and straightforward.
Tell me about yourself
There were no questions.
Describe a time when you made a mistake, and how you corrected it.
Tell me about a time when you had to deal with a difficult person.
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