Describe a time you encountered a difficult situation. How did you feel? What did you do?
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Describe a time in your life when you went out of your way to help a customer.
Tell me about a time when you exceeded someone's expectations.
What was your past experience with retail?
Tell me about a time you had to overcome an obstacle or change your schedule. (Don't remember how exactly it was worded up close to this. )
Are you okay with the required lifting amount?
Tell me about a time you exceeded expectations.
Asks what your personal strengths and areas of improvement
The in-store assessment had a couple questions that made me really think hard and I would have preferred to have a calculator or paper to work the problems out.
How do you think the guest would react to your response? If anyone can answer this it would be highly appreciated. I may reapply later.
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