Tell me about a time when you dealt with a difficult situation, how did you handle it and what was the outcome?
Fraud Management Interview Questions
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Deep dive on resume past experence
What's something your manager would say u can improve on
Probably the last 2 questions. This is a customer service/call center type of position. All my previous jobs have been customer service/call center positions as well. It was hard for me to think of a situation that related to those scenarios. They seemed very tech-support-like questions in my opinion.
Name a time where you had to deal with an irate customer and how did you resolve their issue?
Short term goal, that can be tricky
2. What would you do if your senior asked you to do something you knew was wrong?
Just answering using past experiences for every question.
Tell me about your experience in financial services?
How would your current team mates describe you?
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