in the final interview, it is more on situational questions regarding customer service. You would also be asked if you are not able to make it in People support, where would you apply next, you should answer that you will still try to other BPO companies. They want to know if you are really into our field. They want to have people who are really interested to be a call center agent and not just an option because they are looking for those who would stay long to the company.
What are your long term goals
Porque quer trabalhar na malta
How do you deal with a difficult customer What are your dreams Why do you want to fill this role
What made me decide to come work for them
what made you apply?
What do you know about Klarna?
When did you encounter a problem in your life and how did you solve it in regards to Klarnas Leadership Principals?
What is your dream job? How do you handle repitive tasks?
It's your first day on the job. Where would you start in terms of fraud prevention? Assuming you have all the information and charts you need on historical trends, etc, what's the first thing you do?
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