1. If you had a stolen credit card, how would you try to commit fraud with it and make an online purchase? 2. You are given a scenario for a purchase with details of a client (address, phone number, details of the flight that was purchase and the names of the passengers. The person who booked was one of the passengers). You are then asked to analyse that profile and decide whether you think it's legit or not with your reasons. The only irregular thing was that the country code of the phone number of that client was not the same as the country of his billing address. However, the flight matched the two countries.
Fraud Representative Interview Questions
3,162 fraud representative interview questions shared by candidates
Experience with fraud and customer servicw
What is the most difficult situation you have dealt with and what the process behind dealing with it?
Why do you want to be a fraud analyst?
1st Time Payments Analysis of a large data set. Based on the sample data they asked coming up with the top 2-5 developments that should be done to reduce the percent of failed payments.
How is the past experience to fit on the applying roll?
Tell me about yourself? Are you capable to perform teamwork?
Several questions around Marshmallow’s values e.g what values most relate to you?
They asked how I handle situations under pressure? And it’s very valid bc the job can tend to be pressuring at times
Give us a scenario where you went above and beyond for a customer
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