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Front Desk Agent Interview Questions
2,846 front desk agent interview questions shared by candidates
Why do you want to work for Planet Fitness?
They asked why I lived in Tennessee
Why do you want to work in a hotel?
How would you handle an angry and upset customer
they ask if I willing to move to Bali or not as soon as possible?
They asked me if I am familiar in getting identification if any visitors want to come and visit the property and also for contractors. In hotels its the same thing we ask for identification if any contractor that wants to come in the building to do any kind of work that they need. And also we ask for ID if a hotel guest gets locked out of there room, and we make sure that that gust is the correspondent to that room. I was also asked what to do in case of any emergency situation, and how to respond to that in which I can respond to emergencies, and they asked me if I am first aide certified in which I am. I answered all interview questions correctly.
My overall availability of hours and flexibility was very much a discussion point
What is an example of a time you solved a customer complaint?
How did you learn English?
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