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Front Desk Agent Interview Questions
2,847 front desk agent interview questions shared by candidates
1. Questions about the incident response: in case someone is partying late at night, causing disturbances to the other residents, Are you comfortable, telling them to lower their noise? 2. Are you okay with basic cleaning (spot cleaning, vacuuming, picking up garbage while doing rounds) 3. Are you confident enough to prevent or handle any incident that goes against the building rules and regulations?
unexpected question asked was if someone out of state was staying at the hotel and asked what were some great family owned restaraunts what would you recommend
How would you handle a difficult/sensitive guest?
all pretty normal interview questions
There were no difficult questions.
Do you have any experience in customer service?
What made you want to work at a hotel?
What is your career goal?
What made you apply for this job?
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