Front Desk Agent Interview Questions

2,847 front desk agent interview questions shared by candidates

Where do you see yourself in five years? Why Omni? Why this position? Tell us about a time you made a difference on a team. Tell us a time you made someone's day better. Tell us about how you've dealt with conflict on a team. Tell us a specific example of dealing with criticism and what you learned from it. How will you contribute to Omni? How do you help someone who's angry?
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Front Desk Agent

Interviewed at Omni Hotels

4
Mar 11, 2017

Where do you see yourself in five years? Why Omni? Why this position? Tell us about a time you made a difference on a team. Tell us a time you made someone's day better. Tell us about how you've dealt with conflict on a team. Tell us a specific example of dealing with criticism and what you learned from it. How will you contribute to Omni? How do you help someone who's angry?

They were genuinely interested in learning about my background. They want to see what types of personality you bring with you to work. There were also questions (more in the form of role playing) about how to handle a disgruntled guest, which is a very relevant question.
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Front Desk Agent

Interviewed at Diamond Resorts

3.6
Jul 3, 2017

They were genuinely interested in learning about my background. They want to see what types of personality you bring with you to work. There were also questions (more in the form of role playing) about how to handle a disgruntled guest, which is a very relevant question.

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