What do you know about the brand? What do you know about the hotel you are going to work at? Tell me a time when you went above and beyond to please a guest Tell me a time when you faced an angry customer, how did you deal with it and what was the outcome?
Front Desk Interview Questions
12,006 front desk interview questions shared by candidates
During my interview, I was asked what I thought the hardest part of my job would be.
how do you make a peanut butter sandwich
i enjoyed talking to you!
What is one instance of outstanding customer service that you have displayed? This is the most common question.
Why do want to change job?
Why did you apply to Soundcloud?
can you work any shift, nights, weekends and holidays
I was asked about my current job at the time, substitute teaching and subcontract work. I have owned a small cleaning business and have 6 years restaurant experience so there were questions about service related issues. I was actually more experienced and knowledgeable than management which made the interview easy but like most situations it was not a plus once I was hired.
Will you be able to work late nights?
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