What’s good customer service
Front Desk Interview Questions
12,006 front desk interview questions shared by candidates
Tell me about your past experience
What are your favorite movies
How would you handle an angry and upset customer
Can you describe a time when you had to deal with a difficult customer, and how did you handle the situation?
What is costumer's relationship ?
what was my most weakness
Tell me a little bit about yourself.
What situations did you feel like you were put down and you rose up? How would you handle situations when people are rude to you?
They asked me if I am familiar in getting identification if any visitors want to come and visit the property and also for contractors. In hotels its the same thing we ask for identification if any contractor that wants to come in the building to do any kind of work that they need. And also we ask for ID if a hotel guest gets locked out of there room, and we make sure that that gust is the correspondent to that room. I was also asked what to do in case of any emergency situation, and how to respond to that in which I can respond to emergencies, and they asked me if I am first aide certified in which I am. I answered all interview questions correctly.
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