Resume screening at online 1st interview with HR manager : Interpersonal skills 2nd interview with FOH manager : Role & responsibility 3rd interview with operation manager (English, foreigner) : Theme interview / discussion interview as a service providing person as a representative of Hotel Whole process was not short.
Team work, Problem solving, lots of client care and leadership questions
The questions were typical- superficial and vague..
Why citadel? What position you are pursuing? What you normally do at your spare time? What is the CDS?
Why do you think you would be a good fit?
Tell us about a time you had to resolve a guest conflict? (STAR)
Describe 3 words to explain about yourself
They asked about real life experience of customer complaint handling
ICAP stock price, convert a fraction to a decimal, a time when you had to assimilate, walk me through your resume, greatest strengths & weaknesses.
What is your availability every week
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