How you will handle a disatisfied guest?
Front Office Interview Questions
1,769 front office interview questions shared by candidates
Tell me about your past experience
Asked a lot of questions about previous customer service experience and what you can bring to the role - asked for scenarios, mainly to show how you can be a feat to the team. Really good group interview set up and team is very direct but friendly
Asked lots of questions about how I handle stress and being in a fast pace environment and what I would do in certain situations. There is a huge emphasis on teamwork so also some discussion on what it’s like to be in a good team and bad team.
hoe zie jij jezelf in dr functie
How would you communicate an unpopular change?
Where do you work now? What was your experience in prior hotels/ what did you learn? What/where do you see yourself in 5 years? Why do you want to work here?
What is your biggest strength?
What is a task that you won't do?
How do you deal with a difficult child?
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