What was one mistake you made as an assistant manager at your previous job? How did you learn from it?
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They asked a lot of HR questions based not engineering...so be on your toes and ready to answer them.
Asked a lot about specific situations and customer service
1. Tell me about yourself. 2. Tell me about a time that you provided exceptional customer service.
General customer service questions regarding various situations. There are so many customer service questions, so be prepared to think of several strong examples that will impress the manager. Also, prepare questions to ask after the interview that will determine your interest for the position. They really want to see how much you want the job.
Are you comfortable with power systems/generators
They asked if I was good with working on computers
How would you sell a customer on the store credit card?
Go over the resume. Time management
Tell me about one time you made a mistake
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