How would you tell a customer that their hard drive is fried and there is no way to recover any of the data?
Genius Interview Questions
566 genius interview questions shared by candidates
What inspires you?
Describe a issue that cannot be solved by the others but you did it.
Tell me about a time
Describe a situation where you had to defuse a customer service issue.
Explain a time when you were running short on time and you had a lot of things to do, and how you managed your time
Why do you want to work for Apple?
1. How does apple fit? 2. Favorite Apple product? 3. Why Apple? 4. Tell me About Yourself? 5. Tell me about a time when you had to do two things at once? 6. Tell me about a time when you had a conflict at work and how did you deal with it? Tell me about a time when you received negative feedback?
One time you received poor customer service?
If a customer comes in upset about a defective product, how would you handle the situation
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