Fueron preguntas muy específicas sobre las necesidades del puesto, tipo: qué estrategia implementarías para aumentar la demanda de nuestro producto en horas de baja demanda o como reactivar churning users. Por otro lado también hubo preguntas sobre mi modo de trabajar y sobre si estaba dispuesta a trabajar fuera de hora.
Global Customer Support Interview Questions
13,028 global customer support interview questions shared by candidates
Why do you want to work at Thermo?
Are you a dashboard builder or a dashboard user?
Are you a team player?
How would I handle an upset customer?
Tell me about a time that you delivered bad news to a client.
Can you do XYZ etc..
Business case; "Imagine you're the CEO. Think of the issue 'Local Governments'." Follow-up questions were basically 'What are the strengths, weaknesses, opportunities, threats'.
If you were to be offered the position, how long would you commit to staying?
I was asked about the design and development of training programs.
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