How to select best supplier?
Global Customer Support Representative Interview Questions
13,021 global customer support representative interview questions shared by candidates
How do you define success?
Tell us about your experience
Shat specifically have you done to further your companies bottom line
Most questions were surrounding previous experiences/how I handled situations. Also questions about cost modeling and vendor relationships.
Quality issues due to tightened specification has reduced yield at supplier from 80 to 60%. How do you meet demand?
Homework Assignment to be prepared and submitted before the interview- Ask: 1. Create a detailed manufacturing process cost analysis and breakdown of a common 2oz (by volume) hand sanitizer bottle (empty bottle only, excluding the actual sanitizer liquid itself) 2. Create a detailed manufacturing process capacity analysis needed for 250K/day peak daily output, including an estimated cost of capacity. Suggestions: 1. Make logical and justifiable process assumptions of manufacturing the 2oz hand sanitizer bottle (bottle, cap, label). 2. Estimate costs and capacity needed for each step 3. Structure the total costs including the process costs and provide final cost estimate for the finished bottle. 4. Excel or Numbers or Keynote formats all work, suggest creating a dynamic model where assumptions can be edited real time. 5. Suggest spending no more than 4 hrs on this assignment
General procurement and supply chain background, some light should-costing (how would I should-cost a component of a phone?), and behavioral.
What experience I had in the expertise I was applying for.
what your advantage and disadvantage?
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