Global Operations Manager Interview Questions

573 global operations manager interview questions shared by candidates

The interviewer provides a poor company overview, hierarchical structure, and to whom the position will report. Right after this, you will be bombarded with questions trying to test your knowledge about the Q2C cycle. Are you familiar with the Deal Desk? Then depending on your response, you will be asked to deep-dive into any topic. Notice there's no genuine interest about knowing, but to determine whether or not you are a liar. Then I was asked if involved in pricing, the answer: yes, and explained my role high level. Next question: how do you present a case where you consider it a terrible opportunity, but the company strategy is to close because of market share and new logo impact on your brand awareness. Answer: I need more details why do I consider this as a bad opportunity to respond to your question: WRONG!! The interviewer got upset and then asked about the involvement level in drafting legal contracts with customers. answer: I do not get involved in legal matters, our legal team does as they are the experts and by the way, it happens at the country level, one size does not fit all. Interviewer's face changed and went from disappointed to angry: here we do everything! We got contract terms and make them fit into templates. Me: that's something different, but I understand your point. Interviewer: let me finish my point (loud voice, angry face) Me: at this point, I realized previous hints about her negative attitude were no longer a hint but a serious lack of respect.
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Manager Global Revenue Operations

Interviewed at LivePerson

2.5
Dec 20, 2021

The interviewer provides a poor company overview, hierarchical structure, and to whom the position will report. Right after this, you will be bombarded with questions trying to test your knowledge about the Q2C cycle. Are you familiar with the Deal Desk? Then depending on your response, you will be asked to deep-dive into any topic. Notice there's no genuine interest about knowing, but to determine whether or not you are a liar. Then I was asked if involved in pricing, the answer: yes, and explained my role high level. Next question: how do you present a case where you consider it a terrible opportunity, but the company strategy is to close because of market share and new logo impact on your brand awareness. Answer: I need more details why do I consider this as a bad opportunity to respond to your question: WRONG!! The interviewer got upset and then asked about the involvement level in drafting legal contracts with customers. answer: I do not get involved in legal matters, our legal team does as they are the experts and by the way, it happens at the country level, one size does not fit all. Interviewer's face changed and went from disappointed to angry: here we do everything! We got contract terms and make them fit into templates. Me: that's something different, but I understand your point. Interviewer: let me finish my point (loud voice, angry face) Me: at this point, I realized previous hints about her negative attitude were no longer a hint but a serious lack of respect.

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