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Honestly, the conversation (I can't call it an interview) was silly. It was supposed to be 45-minutes. It lasted 32 minutes. She couldn't get off the phone fast enough. The "spirited" and "enthusiastic" recruiter was deadpan and completely distracted on the phone. I could even hear her chuckling while I answered questions (and I wasn't even being funny, so clearly she was doing something else while I answered her generic, impossibly vague questions). I don't think she read my resume. I had to walk through my entire history while she "took notes"....doubtful that she did. Then she asked me some questions about how I would engineer this new customer support site, based on my prior experience. So, I gave many, many real-life examples of how I'd launched several global sites in the past, multi-channel, multi-skill, remote and on-site, voice of the customer, product/service development, etc. To which I got bored "uh-huhs", "mm-hmms". She never paraphrased, never asked for clarification. Gave no context to her questions but kept saying "I know this question is unfair", "I hate putting you on the spot like this". I'm thinking "what in the world is going on here? What a waste of MY time"..... Then she asked me if I had any questions- of course, I had many. Being a pretty great recruiter of A-Player talent myself, I knew the right questions to ask. She didn't answer a single one. What few "answers" she gave, they were exquisitely vague and really non-answers. I could tell she wanted to get off the phone. So I asked 3 questions, to no answer, and decided I was over it. This was a perfect waste of my time. She gave me some canned "I will circle back with the team and if we decide to move forward, you would talk to some more senior folks and go from there". I knew that opp was dead. She did play the courtesy card though.. she waited until it was 10 PT before she got back to me (making it seem as if she did "calibrate with the team") stating that they had decided to "move in a different direction. Not a clear "decided to pursue other candidates". What different direction? Again, "uber" (pun intended) vague and silly. She ended the note with "I know this isn't the greatest of news, but please know that we really appreciate your interest and support in UBER. Let's stay in touch should another opportunity arise that is a better match." The frank reality- I couldn't meet the requirement any more than I already do...had I interviewed with an engaged recruiter who actually listened, she would have recognized that. Net:Net- dumb experience. And I am embarrassed that Uber would employ a recruiter like this, when dealing with high-level executives with >20 years experience. Good luck, Uber team.
avatar

Sire Director/GM, Phoenix

Interviewed at Uber

3.7★
Jan 13, 2015

Honestly, the conversation (I can't call it an interview) was silly. It was supposed to be 45-minutes. It lasted 32 minutes. She couldn't get off the phone fast enough. The "spirited" and "enthusiastic" recruiter was deadpan and completely distracted on the phone. I could even hear her chuckling while I answered questions (and I wasn't even being funny, so clearly she was doing something else while I answered her generic, impossibly vague questions). I don't think she read my resume. I had to walk through my entire history while she "took notes"....doubtful that she did. Then she asked me some questions about how I would engineer this new customer support site, based on my prior experience. So, I gave many, many real-life examples of how I'd launched several global sites in the past, multi-channel, multi-skill, remote and on-site, voice of the customer, product/service development, etc. To which I got bored "uh-huhs", "mm-hmms". She never paraphrased, never asked for clarification. Gave no context to her questions but kept saying "I know this question is unfair", "I hate putting you on the spot like this". I'm thinking "what in the world is going on here? What a waste of MY time"..... Then she asked me if I had any questions- of course, I had many. Being a pretty great recruiter of A-Player talent myself, I knew the right questions to ask. She didn't answer a single one. What few "answers" she gave, they were exquisitely vague and really non-answers. I could tell she wanted to get off the phone. So I asked 3 questions, to no answer, and decided I was over it. This was a perfect waste of my time. She gave me some canned "I will circle back with the team and if we decide to move forward, you would talk to some more senior folks and go from there". I knew that opp was dead. She did play the courtesy card though.. she waited until it was 10 PT before she got back to me (making it seem as if she did "calibrate with the team") stating that they had decided to "move in a different direction. Not a clear "decided to pursue other candidates". What different direction? Again, "uber" (pun intended) vague and silly. She ended the note with "I know this isn't the greatest of news, but please know that we really appreciate your interest and support in UBER. Let's stay in touch should another opportunity arise that is a better match." The frank reality- I couldn't meet the requirement any more than I already do...had I interviewed with an engaged recruiter who actually listened, she would have recognized that. Net:Net- dumb experience. And I am embarrassed that Uber would employ a recruiter like this, when dealing with high-level executives with >20 years experience. Good luck, Uber team.

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