3rd round interview question/roleplay: Suppose a customer returns a rented vehicle with the gas tank nearly empty. The terms and conditions state that the tank must be full upon return. You clearly know that the customer was advised about this, but the said customer is unhappy and claims your team never told them about this. They refuse to pay for the fuel. What do you do?
What made you interested in this company?
When was the last time you apologsed?
Standard questions such as why do you want to work for enterprise
role play- upselling insurance
You will typically be working 55+hours a week, how do you feel about this?
Provide an example of where you provided excellent customer service.
Celebrity date????
What would make you good at Sales? (30 second pitch)
Real life company problem
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