What hours would you be available for?
Guest Service Representative Interview Questions
6,339 guest service representative interview questions shared by candidates
Can you attend 3 weeks of training in California?
No real questions were asked during the interview process other than my experience.
1. Tell us about yourself. 2. Why should we hire you? 3. Why do you want to work for Virgin America? 4. How did you prepare for this interview? 5. Tell me a time when you went above and beyond for a customer? 6. Tell me something that you would change about your last job? 7. What is one word your previous employer would use to describe you? 8. Who do you think should be hired in your group and why? (This question I was not sure why it was asked. My name was not said by anyway, but I was still offered the position, so do not feel discouraged if no one says your name. If you are confident and prepared with your answers, you will do fine.) If you are not prepared, the interview will be difficult. Also, make sure you are yourself!
Have you worked with Choice before?
Would you be comfortable cross training to learn different duties and jobs in the store?
Tell me about a time you went above and beyond in your last position and how doing so provided a positive experience for the guest/associate/manager?
question asked to me why are you left your last propertey
If a guest could not speak english what would you do to assist the guest?
Why virgin, tell me of a time you had a difficult customer and what you did to solve it, what does a successful guest service means to you, tell me of a time you had issues with a colleague and how you resolved it, why do you want to be a guest service…etc. then proceeded to personal questions like are you willing to accept the job requirements eg wearing of red lipstick?….
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