Can you speak on your ability to multi-task? How would you deal with a difficult guest?
Guest Services Agent Interview Questions
762 guest services agent interview questions shared by candidates
Tell us about yourself and why you are applying for these position
What is one of your biggest strengths?
why do you want to work spirit airlines company
Where I see myself in 10 years?
What can I offer to the company?
Preview experience in hotel or spa, how to take care about the rude guest, and if you hold the situation to stay far from your family.
My work history especially in sales. I was also asked what my goals were.
Many questions but the most outstanding one was how would you approach certain scenarios such as a difficult Guest or a long line with one difficult guest.
Scenario: a lady calls in needing 3 nights in Aruba for herself and three children, needs two queens and swimming pool, and other details. Then they just ask you basically to repeat back to them what all the lady asks for. They are testing your listening skills and attention to detail
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