What do you want to work for the company? What you know about the company
Guest Services Agent Interview Questions
762 guest services agent interview questions shared by candidates
Why do I want to work there ?
Say you have a long line of passengers waiting to get on their flight at the ticket/gate entrance but a customer needed your assistance with a situation, what would you prioritize first?
I was asked why I decided to apply with them as oppose to other high-end hotels around the surrounding area... I wasn't expecting the question, but I knew what I liked about Kimpton from doing research to answer.
Describe a time where you had to go above and beyond for someone, can be work related or not.
Tell us a time you had to deal with a difficult guest
What was the most creative thing you've done?
How do you deal with difficult customers?
Describe yourself, why you are choosing this company, can you suspend all pf the pressure and anything, can you ensure your loyalty, dsb etc
Have you worked in the position before?
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