Why do you want this job? (I think both my first interviewer and second felt I was over qualified in some areas and/or unusually qualified because of my professional background). When I met with the first in command he interviewed me in a group office where three other people were within 8 feet of me. That was difficult. Luckily, the woman I had interviewed with first was there too. She was very encouraging and clearly wanted me hired. Unfortunately, I think the first in command was looking for someone who fit the "mold" of what he was looking for and I was not it. I very much wanted the job, could have knocked it out of the ballpark had I been given an opportunity, and really liked the people I met while interviewing. Perhaps another time...
Guest Services Representative Interview Questions
6,340 guest services representative interview questions shared by candidates
Describe great customer service.
Where do you see yourself in 5 years?
Why this specific hotel? Did I apply for any of the neighboring properties?
If hired, what will you bring to the table.
How to handle an unhappy customer?
Do you have experience in medical aesthetics?
What are your strengths and weakness's? What are your long term goals? Do you wax?
My work history especially in sales. I was also asked what my goals were.
One question was Recall a time you had conflicting information but needed to make a decision. How did you handle that, and what did you do to overcome it?
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