Difference between a router and a switch.
Help Desk Analyst I Interview Questions
105 help desk analyst i interview questions shared by candidates
An employees computer won't print to the network printer. Troubleshoot.
What are your goals for the future?
If a client is having difficulty with their remote zoom call, what steps would you take to resolve this? Do you have reliable transportation? How far do you live from the city? Can't remember the rest
Never got the chance to hear their quetions.
Describe a time at work you feel ashamed / rude people / difficult people / need to lead others / you don’t agree with your supervisor and how you deal with the situation What is world class customer service for you? How do you feel accomplished after a day of work? A user complain the printer is not working, what steps will you take? How do you handle a call and what steps would you take to tackle the problem? What is your ideal workplace?
Do you consider yourself a lucky person?
Technical Question: What is a frame? What is a packet?
What kind of services would you provide for your business?
If your business was not doing well, what would you do?
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