Q: The client does not know how to download Candy Crush, what would be the steps?
Help Desk Analyst I Interview Questions
105 help desk analyst i interview questions shared by candidates
Personal questions about hobbies etc. I may have been overthinking it but I felt like they were trying to figure something out about me.
A customer called and said he/she didn't have internet connection, what would you do?
Two odd questions: (1) Describe your entire week, starting with Sunday morning and going through Saturday Night. (2) What books have you recently read?
What are you looking for in terms of salary?
Didn't really ask me anything, he just talked off a script for 10 minutes.
How well do you manage difficult clients?
Majority of their questions were based off of my own resume.
What are your strengths
Given the administrative console of their CORE software and a one page summary of the application I was given a list of tasks and problems to overcome in the software.
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