Help Desk Analyst I Interview Questions

Tier I Help Desk

Interviewed at SAIC

3.9★

Jan 23, 2019

Q: The client does not know how to download Candy Crush, what would be the steps?

Help Desk Support Technician I

Interviewed at CompuCom

3.2★

May 22, 2014

Personal questions about hobbies etc. I may have been overthinking it but I felt like they were trying to figure something out about me.

Help Desk Tier I

Interviewed at Holiday Inn Club Vacations

3.5★

May 2, 2018

A customer called and said he/she didn't have internet connection, what would you do?

Tier I Help Desk

Interviewed at McLane Intelligent Solutions

3★

Nov 9, 2013

Two odd questions: (1) Describe your entire week, starting with Sunday morning and going through Saturday Night. (2) What books have you recently read?

Help Desk Tech I

Interviewed at Sage Network & Communications

2.8★

Jan 25, 2017

What are you looking for in terms of salary?

Help Desk Engineer - Level I

Interviewed at Techvera

3.1★

Jun 14, 2019

Didn't really ask me anything, he just talked off a script for 10 minutes.

Consultant (Level I Help Desk)

Interviewed at CGI

3.7★

Sep 1, 2015

How well do you manage difficult clients?

Help Desk Technician I

Interviewed at Netsmart

3.6★

Feb 19, 2021

Majority of their questions were based off of my own resume.

Help Desk I

Interviewed at Owens Community College

3.5★

Feb 19, 2010

What are your strengths

Help Desk Tier I

Interviewed at Recommind

3★

Sep 6, 2012

Given the administrative console of their CORE software and a one page summary of the application I was given a list of tasks and problems to overcome in the software.